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For prescription
requests, please
call us at either 508-653-4300 or 617-753-9300. When leaving a message, please provide the
following information: ·
Your name and phone number ·
Your pet’s name ·
The medication strength and quantity desired ·
How soon you need the medication Most medications are available in a one-month supply,
while Heartworm and Flea/Tick Preventatives are available in up to a one-year
supply. Automatic refills.
For medications that your pet takes regularly, we are happy to send
refills automatically. This free
service is for your convenience and can be stopped or modified at any time at
your discretion. Please let us know if
you are interested in setting up automatic refills for any or all of your
pet’s medications. Shipping.
We offer free shipping on all medications. In most cases your medication will ship by
the next business day after we receive your order, and when possible we will
ship it the same day. The U.S. Postal
Service often delivers the packages the next day because we are shipping
locally, but delivery times may vary. If you need guaranteed overnight delivery, we can ship
either FedEx or U.S.P.S. Express Mail for a $25.00 fee. In some circumstances we may be able to
provide same-day or next-day hand delivery.
When available, the fee for this service will be $35.00. Payment.
We can charge your Mastercard or Visa when we take your request and
send your receipt with the order. For
automatic refills, we can keep your credit card information on file and bill
you automatically. Occasionally we will
prescribe a medication or a therapeutic diet that we do not normally
stock. In that case we may refer you
to VetCentric, an online veterinary
pharmacy, to fill your order. If
necessary, we will explain to you how to use this service. As with our own prescription service, most
shipping is free but VetCentric’s own rates apply. The VetCentric prescriptions and refills
that Dr. Gransky writes for your pet will be waiting for you in your
“medicine cabinet” at VetCentric. To fill your prescriptions,
visit the VetCentric
order page or call VetCentric at 1-866-VET-CENTRIC (866-838-2368). If you
need assistance using VetCentric, please call us and we will help you get
started. |
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At Home Veterinary | Phone: 508-653-4300 or 617-753-9300 |